Contact your line manager or team leader to reset it.
You can also contact HR to reset it (the password is hidden for security so HR cannot see what it is).
What happens if I don’t get my timesheet in on time?
Contact your line manager or team leader as soon as possible. However, the deadlines have been set by ServiceFirst so you may miss out on getting paid.
Do I have access to the timesheets I have already submitted?
Yes. Under 'My Timesheet' there are three views-'Current', 'Previous' and 'Archive'.
What happens if I submit the wrong information and realise later?
Your line manager or team leader can make updates on your behalf.
What happens if I have forgotten to enter a shift?
Your line manager or team leader can make updates on your behalf if the timesheet is yet to be approved.
If your timesheet has already been approved by your line manager or team leader, you will need to contact ServiceFirst.
Who do I talk to if my pay or hours are incorrect?
Your line manager or team leader can make updates on your behalf.
If your timesheet has already been approved by your line manager or team leader, you will need to contact ServiceFirst.
